{"id":5571,"date":"2025-08-21T15:40:29","date_gmt":"2025-08-21T07:40:29","guid":{"rendered":"https:\/\/startuplab.ph\/?page_id=5571"},"modified":"2025-08-21T16:57:39","modified_gmt":"2025-08-21T08:57:39","slug":"startuplab-support-request-form","status":"publish","type":"page","link":"https:\/\/startuplab.ph\/wordpress\/startuplab-support-request-form\/","title":{"rendered":"StartupLab Support Request Form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5571\" class=\"elementor elementor-5571\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56b967b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56b967b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-edb7c1a\" data-id=\"edb7c1a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39ced10 elementor-widget elementor-widget-heading\" data-id=\"39ced10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">StartupLab Support Request Form<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e562f46 elementor-widget__width-auto elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e562f46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/startuplab.ph\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28e0b3e elementor-widget__width-auto elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"28e0b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Support<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39208af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39208af\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eb8f3b7\" data-id=\"eb8f3b7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f8ac51 elementor-widget elementor-widget-heading\" data-id=\"5f8ac51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Helping us help you faster<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1260a3a elementor-widget elementor-widget-text-editor\" data-id=\"1260a3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\"><strong>Hi there!<\/strong><br \/>We\u2019re here to help resolve any technical issues you&#8217;re experiencing with your website, domain, hosting, or eCommerce platform.<\/p><p dir=\"ltr\"><strong>Support Hours:<\/strong><br \/>Our technical support team is available Monday to Friday, 9:00 AM \u2013 5:00 PM (local time). If your issue is urgent and submitted outside these hours, we\u2019ll get to it as soon as we&#8217;re back online<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d2f37f elementor-widget elementor-widget-metform\" data-id=\"4d2f37f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"metform.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"mf-response-props-id-5574\" data-previous-steps-style=\"\" data-editswitchopen=\"\" data-response_type=\"alert\" data-erroricon=\"fas fa-exclamation-triangle\" data-successicon=\"fas fa-check\" data-messageposition=\"top\" class=\"   mf-scroll-top-no\">\n\t\t<div class=\"formpicker_warper formpicker_warper_editable\" data-metform-formpicker-key=\"5574\" >\n\t\t\t\t\n\t\t\t<div class=\"mf-widget-container\">\n\t\t\t\t\r\n\t\t<div\r\n\t\t\tid=\"metform-wrap-4d2f37f-5574\"\r\n\t\t\tclass=\"mf-form-wrapper\"\r\n\t\t\tdata-form-id=\"5574\"\r\n\t\t\tdata-action=\"https:\/\/startuplab.ph\/wordpress\/wp-json\/metform\/v1\/entries\/insert\/5574\"\r\n\t\t\tdata-wp-nonce=\"78ee6df734\"\r\n\t\t\tdata-form-nonce=\"8f9d8cb007\"\r\n\t\t\tdata-quiz-summery = \"false\"\r\n\t\t\tdata-save-progress = \"false\"\r\n\t\t\tdata-form-type=\"general-form\"\r\n\t\t\tdata-stop-vertical-effect=\"\"\r\n\t\t\t><\/div>\r\n\r\n\r\n\t\t<!----------------------------- \r\n\t\t\t* controls_data : find the the props passed indie of data attribute\r\n\t\t\t* props.SubmitResponseMarkup : contains the markup of error or success message\r\n\t\t\t* https:\/\/developer.mozilla.org\/en-US\/docs\/Web\/JavaScript\/Reference\/Template_literals\r\n\t\t--------------------------- -->\r\n\r\n\t\t\t\t<script type=\"text\/mf\" class=\"mf-template\">\r\n\t\t\tfunction controls_data (value){\r\n\t\t\t\tlet currentWrapper = \"mf-response-props-id-5574\";\r\n\t\t\t\tlet currentEl = document.getElementById(currentWrapper);\r\n\t\t\t\t\r\n\t\t\t\treturn currentEl ? currentEl.dataset[value] : false\r\n\t\t\t}\r\n\r\n\r\n\t\t\tlet is_edit_mode = '' ? true : false;\r\n\t\t\tlet message_position = controls_data('messageposition') || 'top';\r\n\r\n\t\t\t\r\n\t\t\tlet message_successIcon = controls_data('successicon') || '';\r\n\t\t\tlet message_errorIcon = controls_data('erroricon') || '';\r\n\t\t\tlet message_editSwitch = controls_data('editswitchopen') === 'yes' ? true : false;\r\n\t\t\tlet message_proClass = controls_data('editswitchopen') === 'yes' ? 'mf_pro_activated' : '';\r\n\t\t\t\r\n\t\t\tlet is_dummy_markup = is_edit_mode && message_editSwitch ? true : false;\r\n\r\n\t\t\t\r\n\t\t\treturn html`\r\n\t\t\t\t<form\r\n\t\t\t\t\tclassName=\"metform-form-content\"\r\n\t\t\t\t\tref=${parent.formContainerRef}\r\n\t\t\t\t\tonSubmit=${ validation.handleSubmit( parent.handleFormSubmit ) }\r\n\t\t\t\t\r\n\t\t\t\t\t>\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t${is_dummy_markup ? message_position === 'top' ?  props.ResponseDummyMarkup(message_successIcon, message_proClass) : '' : ''}\r\n\t\t\t\t\t${is_dummy_markup ? ' ' :  message_position === 'top' ? props.SubmitResponseMarkup`${parent}${state}${message_successIcon}${message_errorIcon}${message_proClass}` : ''}\r\n\r\n\t\t\t\t\t<!--------------------------------------------------------\r\n\t\t\t\t\t*** IMPORTANT \/ DANGEROUS ***\r\n\t\t\t\t\t${html``} must be used as in immediate child of \"metform-form-main-wrapper\"\r\n\t\t\t\t\tclass otherwise multistep form will not run at all\r\n\t\t\t\t\t---------------------------------------------------------->\r\n\r\n\t\t\t\t\t<div className=\"metform-form-main-wrapper\" key=${'hide-form-after-submit'} ref=${parent.formRef}>\r\n\t\t\t\t\t${html`\r\n\t\t\t\t\t\t\t\t<div data-elementor-type=\"wp-post\" key=\"2\" data-elementor-id=\"5574\" className=\"elementor elementor-5574\">\n\t\t\t\t<div className=\"elementor-element elementor-element-75053e8 e-flex e-con-boxed e-con e-parent\" data-id=\"75053e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div className=\"e-con-inner\">\n\t\t\t\t<div className=\"elementor-element elementor-element-34be318 elementor-widget elementor-widget-mf-listing-fname\" data-id=\"34be318\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;mf-listing-fname&quot;}\" data-widget_type=\"mf-listing-fname.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div className=\"mf-input-wrapper\">\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-text-34be318\">\n\t\t\t\t\t${ parent.decodeEntities(`Full Name`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\">*<\/span>\n\t\t\t\t<\/label>\n\t\t\t\n\t\t\t<input type=\"text\" className=\"mf-input \" id=\"mf-input-text-34be318\" \n\t\t\t\tname=\"mf-listing-fname\" \n\t\t\t\tplaceholder=\"${ parent.decodeEntities(`Who should we contact about this issue?`) } \"\n\t\t\t\tonInput=${ parent.handleChange }\n\n\t\t\t\t\t\t\t\t\taria-invalid=${validation.errors['mf-listing-fname'] ? 'true' : 'false'}\n\t\t\t\t\tref=${ el => parent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":true,\"expression\":\"null\"}, el) }\n\t\t\t\t\t\t\t\/>\n\n\t\t\t\t\t\t\t<${validation.ErrorMessage}\n\t\t\t\t\terrors=${validation.errors}\n\t\t\t\t\tname=\"mf-listing-fname\"\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\n\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-90a4211 elementor-widget elementor-widget-mf-listing-fname\" data-id=\"90a4211\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;mf-listing-fname&quot;}\" data-widget_type=\"mf-listing-fname.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div className=\"mf-input-wrapper\">\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-text-90a4211\">\n\t\t\t\t\t${ parent.decodeEntities(`Company or Brand Name`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\">*<\/span>\n\t\t\t\t<\/label>\n\t\t\t\n\t\t\t<input type=\"text\" className=\"mf-input \" id=\"mf-input-text-90a4211\" \n\t\t\t\tname=\"mf-listing-fname\" \n\t\t\t\tplaceholder=\"${ parent.decodeEntities(`Helps us identify which site we&#039;re working with.`) } \"\n\t\t\t\tonInput=${ parent.handleChange }\n\n\t\t\t\t\t\t\t\t\taria-invalid=${validation.errors['mf-listing-fname'] ? 'true' : 'false'}\n\t\t\t\t\tref=${ el => parent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":true,\"expression\":\"null\"}, el) }\n\t\t\t\t\t\t\t\/>\n\n\t\t\t\t\t\t\t<${validation.ErrorMessage}\n\t\t\t\t\terrors=${validation.errors}\n\t\t\t\t\tname=\"mf-listing-fname\"\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\n\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-da4011b elementor-widget elementor-widget-mf-email\" data-id=\"da4011b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;mf-email&quot;}\" data-widget_type=\"mf-email.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div className=\"mf-input-wrapper\">\r\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-email-da4011b\">\r\n\t\t\t\t\t${ parent.decodeEntities(`Best Email to Reach You`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\">*<\/span>\r\n\t\t\t\t<\/label>\r\n\t\t\t\r\n\t\t\t<input \r\n\t\t\t\ttype=\"email\" \r\n\t\t\t\t \r\n\t\t\t\tdefaultValue=\"\" \r\n\t\t\t\tclassName=\"mf-input \" \r\n\t\t\t\tid=\"mf-input-email-da4011b\" \r\n\t\t\t\tname=\"mf-email\" \r\n\t\t\t\tplaceholder=\"${ parent.decodeEntities(`We\u2019ll use this to follow up with updates or questions.`) } \" \r\n\t\t\t\t \r\n\t\t\t\tonBlur=${parent.handleChange} onFocus=${parent.handleChange} aria-invalid=${validation.errors['mf-email'] ? 'true' : 'false' } \r\n\t\t\t\tref=${el=> parent.activateValidation({\"message\":\"This field is required.\",\"emailMessage\":\"Please enter a valid Email address\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":true,\"expression\":\"null\"}, el)}\r\n\t\t\t\t\t\t\t\/>\r\n\r\n\t\t\t\t\t\t<${validation.ErrorMessage} \r\n\t\t\t\terrors=${validation.errors} \r\n\t\t\t\tname=\"mf-email\" \r\n\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\r\n\t\t\t\/>\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-5b088f3 elementor-widget elementor-widget-mf-telephone\" data-id=\"5b088f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;mf-phone&quot;}\" data-widget_type=\"mf-telephone.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div className=\"mf-input-wrapper\">\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-telephone-5b088f3\">\n\t\t\t\t\t${ parent.decodeEntities(`Phone Number (Optional)`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\"><\/span>\n\t\t\t\t<\/label>\n\t\t\t\n\t\t\t<input\n\t\t\t\ttype=\"tel\"\n\t\t\t\tclassName=\"mf-input \"\n\t\t\t\tid=\"mf-input-telephone-5b088f3\" \n\t\t\t\tname=\"mf-phone\"\n\t\t\t\tplaceholder=\"${ parent.decodeEntities(`Sometimes a quick call solves things faster.`) } \"\n\t\t\t\t\t\t\t\t\tonInput=${parent.handleChange}\n\t\t\t\t\taria-invalid=${validation.errors['mf-phone'] ? 'true' : 'false'}\n\t\t\t\t\tref=${el => parent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":false,\"expression\":\"null\"}, el)}\n\t\t\t\t\t\t\t\t\/>\n\t\t\t\n\t\t\t\t\t\t\t<${validation.ErrorMessage}\n\t\t\t\t\terrors=${validation.errors}\n\t\t\t\t\tname=\"mf-phone\"\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\n\t\t\t\t\t\/>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-1372b73 elementor-widget elementor-widget-mf-multi-select\" data-id=\"1372b73\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;mf-multi-select&quot;,&quot;mf_input_list&quot;:[{&quot;label&quot;:&quot;Website is down or not loading&quot;,&quot;value&quot;:&quot;Website is down or not loading&quot;,&quot;_id&quot;:&quot;afa1fff&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Error or bug on the website&quot;,&quot;value&quot;:&quot;Error or bug on the website&quot;,&quot;_id&quot;:&quot;6e0899a&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Checkout\\\/cart problem&quot;,&quot;value&quot;:&quot;Checkout\\\/cart problem&quot;,&quot;_id&quot;:&quot;8843049&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;3e4fb32&quot;,&quot;label&quot;:&quot;Hosting\\\/server issue&quot;,&quot;value&quot;:&quot;Hosting\\\/server issue&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;6afbc1a&quot;,&quot;label&quot;:&quot;Domain not working or misdirected&quot;,&quot;value&quot;:&quot;Domain not working or misdirected&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;2739b2e&quot;,&quot;label&quot;:&quot;Email configuration issue&quot;,&quot;value&quot;:&quot;Email configuration issue&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;3fdedae&quot;,&quot;label&quot;:&quot;Layout or display issue (desktop\\\/mobile)&quot;,&quot;value&quot;:&quot;Layout or display issue (desktop\\\/mobile)&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;d12a059&quot;,&quot;label&quot;:&quot;Other&quot;,&quot;value&quot;:&quot;Other&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;}]}\" data-widget_type=\"mf-multi-select.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\r\n        \r\n\t\t<div className=\"mf-input-wrapper\">\r\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-multi-select-1372b73\">\r\n\t\t\t\t\t${ parent.decodeEntities(`What kind of issue are you experiencing?`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\">*<\/span>\r\n\t\t\t\t<\/label>\r\n\t\t\t\r\n            <${props.Select}\r\n                isOptionDisabled=${option => option.mf_input_option_status === 'disabled'}\r\n                className=${\"mf-input mf-input-multiselect  \" + ( validation.errors['mf-multi-select'] ? 'mf-invalid' : '' )}\r\n                classNamePrefix=\"mf_multiselect\"\r\n                value=${parent.getValue(\"mf-multi-select\") && [{\"label\":\"Website is down or not loading\",\"value\":\"Website is down or not loading\",\"_id\":\"afa1fff\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"label\":\"Error or bug on the website\",\"value\":\"Error or bug on the website\",\"_id\":\"6e0899a\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"label\":\"Checkout\\\/cart problem\",\"value\":\"Checkout\\\/cart problem\",\"_id\":\"8843049\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"3e4fb32\",\"label\":\"Hosting\\\/server issue\",\"value\":\"Hosting\\\/server issue\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"6afbc1a\",\"label\":\"Domain not working or misdirected\",\"value\":\"Domain not working or misdirected\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"2739b2e\",\"label\":\"Email configuration issue\",\"value\":\"Email configuration issue\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"3fdedae\",\"label\":\"Layout or display issue (desktop\\\/mobile)\",\"value\":\"Layout or display issue (desktop\\\/mobile)\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"d12a059\",\"label\":\"Other\",\"value\":\"Other\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"}].filter(item => {\r\n                    if(parent.state.formData['mf-multi-select'] && parent.state.formData['mf-multi-select'].indexOf(item.value) != -1 ){\r\n                        return item;\r\n                    }\r\n                })}\r\n                name='mf-multi-select'\r\n                placeholder=\"${ parent.decodeEntities(`Choose all that apply`) } \"\r\n                options=${[{\"label\":\"Website is down or not loading\",\"value\":\"Website is down or not loading\",\"_id\":\"afa1fff\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"label\":\"Error or bug on the website\",\"value\":\"Error or bug on the website\",\"_id\":\"6e0899a\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"label\":\"Checkout\\\/cart problem\",\"value\":\"Checkout\\\/cart problem\",\"_id\":\"8843049\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"3e4fb32\",\"label\":\"Hosting\\\/server issue\",\"value\":\"Hosting\\\/server issue\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"6afbc1a\",\"label\":\"Domain not working or misdirected\",\"value\":\"Domain not working or misdirected\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"2739b2e\",\"label\":\"Email configuration issue\",\"value\":\"Email configuration issue\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"3fdedae\",\"label\":\"Layout or display issue (desktop\\\/mobile)\",\"value\":\"Layout or display issue (desktop\\\/mobile)\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"},{\"_id\":\"d12a059\",\"label\":\"Other\",\"value\":\"Other\",\"mf_input_option_status\":\"\",\"mf_input_option_selected\":\"\"}]}\r\n                onChange=${(el) => {\r\n                    setValue(\"mf-multi-select\", '');\r\n                    if(el != null){\r\n                        setValue(\"mf-multi-select\", el, true);\r\n                    }\r\n                    parent.multiSelectChange(el, 'mf-multi-select');\r\n                }}\r\n                ref=${() => {\r\n\t\t\t\t                    register({ name: \"mf-multi-select\" }, parent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":true}));\r\n                    if(parent.state?.submitted !== true){\r\n                        if ( parent.getValue(\"mf-multi-select\") === '' && false ) {\r\n                            parent.setValue( 'mf-multi-select', '[]');\r\n                            parent.multiSelectChange('[]', 'mf-multi-select');\r\n                        }\r\n                    }\r\n                }}\r\n                isMulti\r\n            \/>\r\n            \r\n            \t\t\t\t<${validation.ErrorMessage}\r\n\t\t\t\t\terrors=${validation.errors}\r\n\t\t\t\t\tname=\"mf-multi-select\"\r\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\r\n\t\t\t\t\t\/>\r\n\t\t\t\r\n\t\t\t            \r\n        <\/div>\r\n\r\n\t\t\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-cd5806e elementor-widget elementor-widget-mf-textarea\" data-id=\"cd5806e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;Please_describe_the_issue&quot;}\" data-widget_type=\"mf-textarea.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div className=\"mf-input-wrapper\">\r\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-text-area-cd5806e\">\r\n\t\t\t\t\t${ parent.decodeEntities(`Please describe the issue`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\">*<\/span>\r\n\t\t\t\t<\/label>\r\n\t\t\t\r\n\t\t\t<textarea className=\"mf-input mf-textarea \" id=\"mf-input-text-area-cd5806e\"\r\n\t\t\t\tname=\"Please_describe_the_issue\" \r\n\t\t\t\tplaceholder=\"${ parent.decodeEntities(`Please describe the issue`) } \"\r\n\t\t\t\tcols=\"30\" rows=\"10\"\r\n\t\t\t\t\t\t\t\t\tonInput=${ parent.handleChange }\r\n\t\t\t\t\taria-invalid=${validation.errors['Please_describe_the_issue'] ? 'true' : 'false'}\r\n\t\t\t\t\tref=${ el => parent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":true,\"expression\":\"null\"}, el)}\r\n\t\t\t\t\t\t\t\t><\/textarea>\r\n\r\n\t\t\t\t\t\t\t<${validation.ErrorMessage}\r\n\t\t\t\t\terrors=${validation.errors}\r\n\t\t\t\t\tname=\"Please_describe_the_issue\"\r\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\r\n\t\t\t\t\t\/>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-01347e7 elementor-widget elementor-widget-mf-date\" data-id=\"01347e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;When_did_you_first_notice_the_issue_&quot;}\" data-widget_type=\"mf-date.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\r\n\t\t<div className=\"mf-input-wrapper\">\r\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-date-01347e7\">\r\n\t\t\t\t\t${ parent.decodeEntities(`When did you first notice the issue?`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\">*<\/span>\r\n\t\t\t\t<\/label>\r\n\t\t\t\r\n\t\t\t<${props.Flatpickr}\r\n\t\t\t\t\tname=\"When_did_you_first_notice_the_issue_\"\r\n\t\t\t\t\tclassName=\"mf-input mf-date-input mf-left-parent  \"\r\n\t\t\t\t\tplaceholder=\"${ parent.decodeEntities(`When did you first notice the issue?`) } \"\r\n\t\t\t\t\toptions=${{\"minDate\":\"\",\"maxDate\":\"\",\"dateFormat\":\"m-d-Y\",\"enableTime\":\"\",\"disable\":[],\"mode\":\"single\",\"static\":true,\"disableMobile\":true,\"time_24hr\":false}}\r\n\t\t\t\t\tvalue=${parent.getValue('When_did_you_first_notice_the_issue_')}\r\n\t\t\t\t\tonInput=${parent.handleDateTime}\r\n\t\t\t\t\taria-invalid=${validation.errors['When_did_you_first_notice_the_issue_'] ? 'true' : 'false'}\r\n\t\t\t\t\tref=${el => props.DateWidget(\r\n\t\t\t\t\t\t\tel, \r\n\t\t\t\t\t\t\t'', \r\n\t\t\t\t\t\t\t{\"message\":\"This field is required.\",\"required\":true},  \r\n\t\t\t\t\t\t\tregister, \r\n\t\t\t\t\t\t\tparent \r\n\t\t\t\t\t\t)}\r\n\t\t\t\t\t\/>\r\n\r\n\t\t\t\t\t\t\t<${validation.ErrorMessage}\r\n\t\t\t\t\terrors=${validation.errors}\r\n\t\t\t\t\tname=\"When_did_you_first_notice_the_issue_\"\r\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\r\n\t\t\t\t\t\/>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-b0a93e6 elementor-widget elementor-widget-mf-select\" data-id=\"b0a93e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;Is_this_issue_affecting_your_customers_users_&quot;,&quot;mf_input_list&quot;:[{&quot;mf_input_option_text&quot;:&quot;Yes, it\\u2019s publicly visible&quot;,&quot;mf_input_option_value&quot;:&quot;Yes, it\\u2019s publicly visible&quot;,&quot;_id&quot;:&quot;3fa2f01&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;mf_input_option_text&quot;:&quot;Not sure&quot;,&quot;mf_input_option_value&quot;:&quot;Not sure&quot;,&quot;_id&quot;:&quot;c1c5fc9&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;mf_input_option_text&quot;:&quot;No, only admins can see it&quot;,&quot;mf_input_option_value&quot;:&quot;No, only admins can see it&quot;,&quot;_id&quot;:&quot;3b09b18&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;}]}\" data-widget_type=\"mf-select.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div className=\"mf-input-wrapper\">\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-select-b0a93e6\">\n\t\t\t\t\t${ parent.decodeEntities(`Is this issue affecting your customers\/users?`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\"><\/span>\n\t\t\t\t<\/label>\n            \n            <${props.Select}\n                className=${\"mf-input mf-input-select  \" + ( validation.errors['Is_this_issue_affecting_your_customers_users_'] ? 'mf-invalid' : '' )}\n                classNamePrefix=\"mf_select\"\n                name=\"Is_this_issue_affecting_your_customers_users_\"\n                placeholder=\"${ parent.decodeEntities(`No, only admins can see it`) } \"\n                isSearchable=${false}\n                options=${[{\"label\":\"Yes, it\\u2019s publicly visible\",\"value\":\"Yes, it\\u2019s publicly visible\",\"isDisabled\":false},{\"label\":\"Not sure\",\"value\":\"Not sure\",\"isDisabled\":false},{\"label\":\"No, only admins can see it\",\"value\":\"No, only admins can see it\",\"isDisabled\":false}]}\n                value=${parent.getValue(\"Is_this_issue_affecting_your_customers_users_\") ? [{\"label\":\"Yes, it\\u2019s publicly visible\",\"value\":\"Yes, it\\u2019s publicly visible\",\"isDisabled\":false},{\"label\":\"Not sure\",\"value\":\"Not sure\",\"isDisabled\":false},{\"label\":\"No, only admins can see it\",\"value\":\"No, only admins can see it\",\"isDisabled\":false}].filter(item => item.value === parent.getValue(\"Is_this_issue_affecting_your_customers_users_\"))[0] : []}\n                onChange=${(e)=> parent.handleSelect(e, \"Is_this_issue_affecting_your_customers_users_\")}\n                ref=${() => {\n\t\t\t\t                    register({ name: \"Is_this_issue_affecting_your_customers_users_\" }, parent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":false}));\n                    if ( parent.getValue(\"Is_this_issue_affecting_your_customers_users_\") === '' && false ) {\n\t\t\t\t    parent.setValue( 'Is_this_issue_affecting_your_customers_users_', '', true );\n                        parent.handleChange({\n                            target: {\n                                name: 'Is_this_issue_affecting_your_customers_users_',\n                                value: ''\n                            }\n                        });\n                    }\n                }}\n                \/>\n\n            \t\t\t\t<${validation.ErrorMessage}\n\t\t\t\t\terrors=${validation.errors}\n\t\t\t\t\tname=\"Is_this_issue_affecting_your_customers_users_\"\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\n\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-8e199b1 elementor-widget elementor-widget-mf-select\" data-id=\"8e199b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;How_urgent_is_this_&quot;,&quot;mf_input_list&quot;:[{&quot;mf_input_option_text&quot;:&quot;Low \\u2013 It\\u2019s a small inconvenience&quot;,&quot;mf_input_option_value&quot;:&quot;Low \\u2013 It\\u2019s a small inconvenience&quot;,&quot;_id&quot;:&quot;3fa2f01&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;mf_input_option_text&quot;:&quot;Medium \\u2013 It affects some functionality&quot;,&quot;mf_input_option_value&quot;:&quot;Medium \\u2013 It affects some functionality&quot;,&quot;_id&quot;:&quot;c1c5fc9&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;mf_input_option_text&quot;:&quot;High \\u2013 It\\u2019s impacting sales or key actions&quot;,&quot;mf_input_option_value&quot;:&quot;High \\u2013 It\\u2019s impacting sales or key actions&quot;,&quot;_id&quot;:&quot;3b09b18&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;mf_input_option_text&quot;:&quot;Critical \\u2013 The site is down or losing revenue&quot;,&quot;mf_input_option_value&quot;:&quot;Critical \\u2013 The site is down or losing revenue&quot;,&quot;_id&quot;:&quot;daed541&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;}]}\" data-widget_type=\"mf-select.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div className=\"mf-input-wrapper\">\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-select-8e199b1\">\n\t\t\t\t\t${ parent.decodeEntities(`How urgent is this?`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\">*<\/span>\n\t\t\t\t<\/label>\n            \n            <${props.Select}\n                className=${\"mf-input mf-input-select  \" + ( validation.errors['How_urgent_is_this_'] ? 'mf-invalid' : '' )}\n                classNamePrefix=\"mf_select\"\n                name=\"How_urgent_is_this_\"\n                placeholder=\"${ parent.decodeEntities(`Low \u2013 It\u2019s a small inconvenience`) } \"\n                isSearchable=${false}\n                options=${[{\"label\":\"Low \\u2013 It\\u2019s a small inconvenience\",\"value\":\"Low \\u2013 It\\u2019s a small inconvenience\",\"isDisabled\":false},{\"label\":\"Medium \\u2013 It affects some functionality\",\"value\":\"Medium \\u2013 It affects some functionality\",\"isDisabled\":false},{\"label\":\"High \\u2013 It\\u2019s impacting sales or key actions\",\"value\":\"High \\u2013 It\\u2019s impacting sales or key actions\",\"isDisabled\":false},{\"label\":\"Critical \\u2013 The site is down or losing revenue\",\"value\":\"Critical \\u2013 The site is down or losing revenue\",\"isDisabled\":false}]}\n                value=${parent.getValue(\"How_urgent_is_this_\") ? [{\"label\":\"Low \\u2013 It\\u2019s a small inconvenience\",\"value\":\"Low \\u2013 It\\u2019s a small inconvenience\",\"isDisabled\":false},{\"label\":\"Medium \\u2013 It affects some functionality\",\"value\":\"Medium \\u2013 It affects some functionality\",\"isDisabled\":false},{\"label\":\"High \\u2013 It\\u2019s impacting sales or key actions\",\"value\":\"High \\u2013 It\\u2019s impacting sales or key actions\",\"isDisabled\":false},{\"label\":\"Critical \\u2013 The site is down or losing revenue\",\"value\":\"Critical \\u2013 The site is down or losing revenue\",\"isDisabled\":false}].filter(item => item.value === parent.getValue(\"How_urgent_is_this_\"))[0] : []}\n                onChange=${(e)=> parent.handleSelect(e, \"How_urgent_is_this_\")}\n                ref=${() => {\n\t\t\t\t                    register({ name: \"How_urgent_is_this_\" }, parent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":true}));\n                    if ( parent.getValue(\"How_urgent_is_this_\") === '' && false ) {\n\t\t\t\t    parent.setValue( 'How_urgent_is_this_', '', true );\n                        parent.handleChange({\n                            target: {\n                                name: 'How_urgent_is_this_',\n                                value: ''\n                            }\n                        });\n                    }\n                }}\n                \/>\n\n            \t\t\t\t<${validation.ErrorMessage}\n\t\t\t\t\terrors=${validation.errors}\n\t\t\t\t\tname=\"How_urgent_is_this_\"\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\n\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-0bcaf41 elementor-widget elementor-widget-mf-file-upload\" data-id=\"0bcaf41\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;Do_you_have_screenshots_or_error_messages_to_share_&quot;}\" data-widget_type=\"mf-file-upload.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div className=\"mf-input-wrapper\">\r\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-file-upload-0bcaf41\">\r\n\t\t\t\t\t${ parent.decodeEntities(`Do you have screenshots or error messages to share?`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\"><\/span>\r\n\t\t\t\t<\/label>\r\n\t\t\t\r\n\t\t\t<div className=\"mf-file-upload-container multi-option-input-type\">\r\n\t\t\t\t<input\r\n\t\t\t\t\ttype=\"file\"\r\n\t\t\t\t\tclassName=\"mf-input mf-input-file-upload \"\r\n\t\t\t\t\tid=\"mf-input-file-upload-0bcaf41\" \r\n\t\t\t\t\tname=\"Do_you_have_screenshots_or_error_messages_to_share_\" \r\n\t\t\t\t\t\t\t\t\t\taccept=\".jpg, .jpeg, .gif, .png\"\r\n\t\t\t\t\tonInput=${ parent.handleFileUpload }\r\n\t\t\t\t\taria-invalid=${validation.errors['Do_you_have_screenshots_or_error_messages_to_share_'] ? 'true' : 'false'}\r\n\t\t\t\t\tref=${ el => parent.activateValidation({\"message\":\"This field is required.\",\"required\":false,\"file_types\":[\".jpg\",\".jpeg\",\".gif\",\".png\"],\"type_message\":\"Invalid file extension\",\"size_limit\":-1,\"limit_message\":\"This field is required.\"}, el) }\r\n\t\t\t\t\t\/>\r\n\t\t\t\t<label htmlFor=\"mf-input-file-upload-0bcaf41\" className=\"mf-input-file-upload-label metform-btn\">\r\n\t\t\t\t\t<span>${ parent.decodeEntities(`Choose a file`) } <\/span>\t\t\t\t<\/label>\r\n\t\t\t\t<div className=\"mf-file-name\">\r\n\t\t\t\t\t${\r\n\t\t\t\t\t\t(parent.state.formData['Do_you_have_screenshots_or_error_messages_to_share_'] || []).length > 0\r\n\t\t\t\t\t\t? parent.state.formData['Do_you_have_screenshots_or_error_messages_to_share_'].map((file, idx) => html`\r\n\t\t\t\t\t\t\t<span className=\"mf-file-name-item\" key=${idx}>\r\n\t\t\t\t\t\t\t\t<span>${file.name}<\/span>\r\n\t\t\t\t\t\t\t\t<span \r\n\t\t\t\t\t\t\t\t\tclassName=\"mf-file-remove\" \r\n\t\t\t\t\t\t\t\t\tonClick=${() => parent.removeUploadedFile('Do_you_have_screenshots_or_error_messages_to_share_', idx)}\r\n\t\t\t\t\t\t\t\t\ttitle=\"Remove\"\r\n\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t<label className=\"mf-file-cross\">\u00d7<\/label>\r\n\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t`)\r\n\t\t\t\t\t\t: html`<span>${parent.getFileLabel('Do_you_have_screenshots_or_error_messages_to_share_', 'No file chosen.')}<\/span>`\r\n\t\t\t\t\t}\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t<${validation.ErrorMessage}\r\n\t\t\t\t\terrors=${validation.errors}\r\n\t\t\t\t\tname=\"Do_you_have_screenshots_or_error_messages_to_share_\"\r\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\r\n\t\t\t\t\t\/>\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-3492638 elementor-widget elementor-widget-mf-text\" data-id=\"3492638\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;Website_Link&quot;}\" data-widget_type=\"mf-text.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div className=\"mf-input-wrapper\">\r\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-text-3492638\">\r\n\t\t\t\t\t${ parent.decodeEntities(`Website Link`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\"><\/span>\r\n\t\t\t\t<\/label>\r\n\t\t\t\r\n\t\t\t<input\r\n\t\t\t\ttype=\"text\"\r\n\t\t\t\tclassName=\"mf-input \"\r\n\t\t\t\tid=\"mf-input-text-3492638\"\r\n\t\t\t\tname=\"Website_Link\"\r\n\t\t\t\tplaceholder=\"${ parent.decodeEntities(`Website Link (where the issue is happening)`) } \"\r\n\t\t\t\t\t\t\t\t\tonInput=${parent.handleChange}\r\n\t\t\t\t\tonBlur=${parent.handleChange}\r\n\t\t\t\t\taria-invalid=${validation.errors['Website_Link'] ? 'true' : 'false'}\r\n\t\t\t\t\tref=${el =>{\r\n\t\t\t\t\t\t\t\t\t\t\t\tparent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":false,\"expression\":\"null\"}, el)\r\n\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\/>\r\n\r\n\t\t\t\t\t\t\t<${validation.ErrorMessage}\r\n\t\t\t\t\terrors=${validation.errors}\r\n\t\t\t\t\tname=\"Website_Link\"\r\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\r\n\t\t\t\t\t\/>\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-8df9ce6 elementor-widget elementor-widget-mf-select\" data-id=\"8df9ce6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;Do_we_have_admin_or_hosting_access_already_&quot;,&quot;mf_input_list&quot;:[{&quot;mf_input_option_text&quot;:&quot;Yes \\u2013 You already have access&quot;,&quot;mf_input_option_value&quot;:&quot;Yes \\u2013 You already have access&quot;,&quot;_id&quot;:&quot;5bd088b&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;mf_input_option_text&quot;:&quot;No \\u2013 I\\u2019ll send login details separately&quot;,&quot;mf_input_option_value&quot;:&quot;No \\u2013 I\\u2019ll send login details separately&quot;,&quot;_id&quot;:&quot;ecbe7c7&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;},{&quot;mf_input_option_text&quot;:&quot;Not sure \\u2013 Please confirm with me&quot;,&quot;mf_input_option_value&quot;:&quot;Not sure \\u2013 Please confirm with me&quot;,&quot;_id&quot;:&quot;e77468a&quot;,&quot;mf_input_option_status&quot;:&quot;&quot;,&quot;mf_input_option_selected&quot;:&quot;&quot;}]}\" data-widget_type=\"mf-select.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\n\t\t<div className=\"mf-input-wrapper\">\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-select-8df9ce6\">\n\t\t\t\t\t${ parent.decodeEntities(`Do we have admin or hosting access already?`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\">*<\/span>\n\t\t\t\t<\/label>\n            \n            <${props.Select}\n                className=${\"mf-input mf-input-select  \" + ( validation.errors['Do_we_have_admin_or_hosting_access_already_'] ? 'mf-invalid' : '' )}\n                classNamePrefix=\"mf_select\"\n                name=\"Do_we_have_admin_or_hosting_access_already_\"\n                placeholder=\"${ parent.decodeEntities(`Select`) } \"\n                isSearchable=${false}\n                options=${[{\"label\":\"Yes \\u2013 You already have access\",\"value\":\"Yes \\u2013 You already have access\",\"isDisabled\":false},{\"label\":\"No \\u2013 I\\u2019ll send login details separately\",\"value\":\"No \\u2013 I\\u2019ll send login details separately\",\"isDisabled\":false},{\"label\":\"Not sure \\u2013 Please confirm with me\",\"value\":\"Not sure \\u2013 Please confirm with me\",\"isDisabled\":false}]}\n                value=${parent.getValue(\"Do_we_have_admin_or_hosting_access_already_\") ? [{\"label\":\"Yes \\u2013 You already have access\",\"value\":\"Yes \\u2013 You already have access\",\"isDisabled\":false},{\"label\":\"No \\u2013 I\\u2019ll send login details separately\",\"value\":\"No \\u2013 I\\u2019ll send login details separately\",\"isDisabled\":false},{\"label\":\"Not sure \\u2013 Please confirm with me\",\"value\":\"Not sure \\u2013 Please confirm with me\",\"isDisabled\":false}].filter(item => item.value === parent.getValue(\"Do_we_have_admin_or_hosting_access_already_\"))[0] : []}\n                onChange=${(e)=> parent.handleSelect(e, \"Do_we_have_admin_or_hosting_access_already_\")}\n                ref=${() => {\n\t\t\t\t                    register({ name: \"Do_we_have_admin_or_hosting_access_already_\" }, parent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":true}));\n                    if ( parent.getValue(\"Do_we_have_admin_or_hosting_access_already_\") === '' && false ) {\n\t\t\t\t    parent.setValue( 'Do_we_have_admin_or_hosting_access_already_', '', true );\n                        parent.handleChange({\n                            target: {\n                                name: 'Do_we_have_admin_or_hosting_access_already_',\n                                value: ''\n                            }\n                        });\n                    }\n                }}\n                \/>\n\n            \t\t\t\t<${validation.ErrorMessage}\n\t\t\t\t\terrors=${validation.errors}\n\t\t\t\t\tname=\"Do_we_have_admin_or_hosting_access_already_\"\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\n\t\t\t\t\t\/>\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-f88b1c0 elementor-widget elementor-widget-mf-text\" data-id=\"f88b1c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mf_input_name&quot;:&quot;Anything_else_you_d_like_to_add_&quot;}\" data-widget_type=\"mf-text.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div className=\"mf-input-wrapper\">\r\n\t\t\t\t\t\t\t<label className=\"mf-input-label\" htmlFor=\"mf-input-text-f88b1c0\">\r\n\t\t\t\t\t${ parent.decodeEntities(`Anything else you\u2019d like to add?`) } \t\t\t\t\t<span className=\"mf-input-required-indicator\"><\/span>\r\n\t\t\t\t<\/label>\r\n\t\t\t\r\n\t\t\t<input\r\n\t\t\t\ttype=\"text\"\r\n\t\t\t\tclassName=\"mf-input \"\r\n\t\t\t\tid=\"mf-input-text-f88b1c0\"\r\n\t\t\t\tname=\"Anything_else_you_d_like_to_add_\"\r\n\t\t\t\tplaceholder=\"${ parent.decodeEntities(`Any extra context, links, or details you think will help.`) } \"\r\n\t\t\t\t\t\t\t\t\tonInput=${parent.handleChange}\r\n\t\t\t\t\tonBlur=${parent.handleChange}\r\n\t\t\t\t\taria-invalid=${validation.errors['Anything_else_you_d_like_to_add_'] ? 'true' : 'false'}\r\n\t\t\t\t\tref=${el =>{\r\n\t\t\t\t\t\t\t\t\t\t\t\tparent.activateValidation({\"message\":\"This field is required.\",\"minLength\":1,\"maxLength\":\"\",\"type\":\"none\",\"required\":false,\"expression\":\"null\"}, el)\r\n\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\/>\r\n\r\n\t\t\t\t\t\t\t<${validation.ErrorMessage}\r\n\t\t\t\t\terrors=${validation.errors}\r\n\t\t\t\t\tname=\"Anything_else_you_d_like_to_add_\"\r\n\t\t\t\t\tas=${html`<span className=\"mf-error-message\"><\/span>`}\r\n\t\t\t\t\t\/>\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div className=\"elementor-element elementor-element-97402a4 mf-btn--left elementor-widget elementor-widget-mf-button\" data-id=\"97402a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"mf-button.default\">\n\t\t\t\t<div className=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"mf-hidden-input-name\" className=\"mf_hidden_input_class\" value=\"mf_hidden_input_value\" ref=${parent.setDefault} \/>\r\n\t\t\t\t\t\t<div className=\"mf-btn-wraper \" data-mf-form-conditional-logic-requirement=\"\">\r\n\t\t\t\t\t\t\t<button type=\"submit\" className=\"metform-btn metform-submit-btn \" id=\"\">\r\n\t\t\t\t\t<span>${ parent.decodeEntities(`Submit`) } <\/span>\r\n\t\t\t\t<\/button>\r\n\t\t\t        <\/div>\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t`}\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t${is_dummy_markup ? message_position === 'bottom' ? props.ResponseDummyMarkup(message_successIcon, message_proClass) : '' : ''}\r\n\t\t\t\t\t${is_dummy_markup ? ' ' : message_position === 'bottom' ? props.SubmitResponseMarkup`${parent}${state}${message_successIcon}${message_errorIcon}${message_proClass}` : ''}\r\n\t\t\t\t\r\n\t\t\t\t<\/form>\r\n\t\t\t`\r\n\t\t<\/script>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b1c5794\" data-id=\"b1c5794\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-131175d elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"131175d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-11d1496\" data-id=\"11d1496\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1946323 elementor-widget elementor-widget-heading\" data-id=\"1946323\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Need Quick Help?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8533a51 elementor-widget elementor-widget-heading\" data-id=\"8533a51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Prefer to speak with someone directly? Call our support team, and we'll connect you with a dedicated member of our staff to assist you right away.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c15758 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5c15758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-email\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">hello@startuplab.ph<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">63.917.715.2587<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/maps.app.goo.gl\/fQgXiuAyMfN7vva48\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">2nd Floor, Pearl Plaza Building, 7001 Felix F. Manalo Rd, General Trias, 4107 Cavite<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>StartupLab Support Request Form Home Support Helping us help you faster Hi there!We\u2019re here to help resolve any technical issues you&#8217;re experiencing with your website, domain, hosting, or eCommerce platform. Support Hours:Our technical support team is available Monday to Friday, 9:00 AM \u2013 5:00 PM (local time). If your issue is urgent and submitted outside [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4855,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5571","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/startuplab.ph\/wordpress\/wp-json\/wp\/v2\/pages\/5571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/startuplab.ph\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/startuplab.ph\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/startuplab.ph\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/startuplab.ph\/wordpress\/wp-json\/wp\/v2\/comments?post=5571"}],"version-history":[{"count":0,"href":"https:\/\/startuplab.ph\/wordpress\/wp-json\/wp\/v2\/pages\/5571\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/startuplab.ph\/wordpress\/wp-json\/wp\/v2\/media\/4855"}],"wp:attachment":[{"href":"https:\/\/startuplab.ph\/wordpress\/wp-json\/wp\/v2\/media?parent=5571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}